If you're having issues logging in to your account, contact our Support Team via email here. How do I close my account? How do I reset my password? * If. The remaining balance is still being held by the casino. Points (At Least). Unless your registration details are fully verified, you are not allowed to perform any withdrawals from your player account. The player from Canada had his account blocked without further explanation. Fund this wager using a pending wager! More Details. Reb + Casino · My Account. Chat. . Blocked Shots (At Least). If there is inactivity on all cards associated with an account for a period of 12 consecutive months, Stripe automatically closes your Issuing account. Before submitting the. AskGamblers. Such. We provide all necessary information to the casino, this complaint is unresolved. We didn't get any response nor from player or from the casino. Pts + Reb + Ast (At Least). The player from Italy has experienced account blocking and despite multiple attempts to communicate with the casino, receives no response. Guides: Casino - Casino Deutsch. Symptoms: Player's account is blocked or closed by the casino system, due to some issues, connected with the registration process. We respect your decision to self-exclude and your account has also been blocked in our system.